Note from Connie: This is off topic but it can help so many of you to resolve bad customer service that I just had to post it.
How did I raise my voice to angrily declare my outrage and shock!
I simply had no choice.
I’d just returned from an empowering, butt-kicking, financial mastermind with Tony Robbins, and I was eagerly looking forward to implementing so many wonderful things.
And then with suitcase in hand, as I neared the door of my new place, I found that a vendor for one of my new had a delivery service dump five boxes right near my place.
I lost my cool.
For days, it was as if there was a sign saying, “Hey, the tenant isn’t home.”
Scared, I opened the door to my new place hoping that I wasn’t robbed.
You see, I’ve been robbed something like four or five times in three different cities (Chicago, New York City and northern California) over the years. So, I’m ultra careful these days.
There went calm, focused, excited Connie.
Instead, Connie the lion appeared out of nowhere. (I’m a Leo by the way.)
But I could have been robbed yet again.
I called the company to declare my outrage and their callous disregard for my safety.
Multiple phone calls later and the issue still unresolved, I hit on a fast, speedy, savvy way to resolve my customer service problem.
It was so simple and brilliant.