I Was Furious at their Customer Service

How I Stumbled on the BEST Way to Resolve a Problem with a Company That Messes Up -- Off Topic

Note from Connie: This is off topic but it can help so many of you to resolve bad customer service that I just had to post it.

How did I raise my voice to angrily declare my outrage and shock!

I simply had no choice.

I’d just returned from an empowering, butt-kicking, financial mastermind with Tony Robbins, and I was eagerly looking forward to implementing so many wonderful things.

And then with suitcase in hand, as I neared the door of my new place, I found that a vendor for one of my new had a delivery service dump five boxes right near my place.

I lost my cool.

For days, it was as if there was a sign saying, “Hey, the tenant isn’t home.”

Scared, I opened the door to my new place hoping that I wasn’t robbed.

You see, I’ve been robbed something like four or five times in three different cities (Chicago, New York City and northern California) over the years. So, I’m ultra careful these days.

There went calm, focused, excited Connie.

Instead, Connie the lion appeared out of nowhere. (I’m a Leo by the way.)

Yeah, I know that anger harms your heart, weakens your immune system and harms your health.

But I could have been robbed yet again.

I called the company to declare my outrage and their callous disregard for my safety.

Multiple phone calls later and the issue still unresolved, I hit on a fast, speedy, savvy way to resolve my customer service problem.

It was so simple and brilliant.

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Is Sitting Killing You?

Will You Move More and Sit Less With Me?

Do you, like millions, sit for hours and hours?

Up until yesterday, I was one of those, who sat far too much.

You see, I’m writing this blog post while swaying my hips, doing squats, balancing on one foot after another, and/or dancing to cool music in front of my new awesome Standing Desk in my new place.

Bye-bye, back pain! Hello, happier, healthier, slimmer body.

No more sitting for hours on end while in the flow writing books, talks and blog posts.

You see, for all my intentions to be healthy and active, I’ve been naughty for years.

All that sitting has injured my back twice — we’re talking major pain — while I’ve been on deadline for my books, Sugar Shock and Beyond Sugar Shock.

Do you sit a lot as I did until quite recently?

If so, you need to learn about the deadly consequences.

Sitting can shorten your life — even if you exercise.

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Remembering the Amazing Louise Hay

The Five of Many Times Louise Hay Lifted Me Up Or Changed My Life (Your Motivating Monday)

Louise HayLately, I’ve been thinking a lot about the the amazing Louise L. Hay, who passed away August 30 at the age of 90.

It’s tough to describe the profound influence on me by this remarkable, trailblazing, positive-thinking woman, who I’ve had the pleasure of meeting four or five times over the past few years.

In fact, one of my fondest memories about Louise Hay is that I had the distinct honor to talk with her at her fabulous, private 85th birthday party in San Diego in 2012.

The stunning party was for Hay House authors, and I was sooooooooo thrilled, because my second book, Beyond Sugar Shock, was but two months away from reality by none other than Hay House, the publishing house I so admired.

(Unfortunately, my joy at becoming a Hay House author and talking with Louise was greatly clouded by the fact that my mother had recently been diagnosed with stage 4 cancer. (In fact, I’d just flown in to San Diego for Louise’s party after spending a heartbreaking week with with my dying mother. Later, I moved 3,000 miles, from the East Coast, to be with my Mom at the end of her life. But that’s another story.)

You, too, I imagine — if you’re into growing, reaching your potential and becoming the most wonderful person you can be — have been positively guided by Louise Hay.

All of us, thankfully, can still be guided by this legend  although Louise Hay is no longer on this earth.

By the way, if you don’t know much about Louise Hay, I urge you to find out now and I’m sure you’ll be inspired when you do that. For instance, do you know the following  three tidbits?

  1. Did  you know that Louise founded Hay House in her living room?
  2. Did you know that You Can Heal Your Life has sold 50 million copies?
  3. Did you know that Louise founded Hay in 1984 as a way to self-publish her first two books, Heal Your Body and You Can Heal Your Life ?
  4.  Did you know that when Louise got cancer that instead of doing and drugs, she “instead developed an intensive program of affirmations, visualization, nutritional cleansing, and psychotherapy” and that within six months, “she was completely healed of cancer?
  5. Did you know that Louise Hay spent years helping men with AIDs and in 1985, she began her famous support group, “The Hayride,” which, by 1998, grew to a weekly gathering of 800 people and had to moved to an auditorium in West Hollywood?
  6. Did you know that Hay House authors include many notables in the self-help movement, including Dr. Wayne Dyer, Joan BorysenkoDr. Christiane Northrup, and Doreen Virtue?

Just think: This amazing woman, who had been abused while younger, ultimately started a worldwide company, which is committed to delivering products and services that empower and educate the individual, while helping to heal our planet.”

Now, let me share four major times that Louise Hay has helped me in enormous ways.
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Clear Clutter to Move Forward

Let Go to Pave the Way for Your Awesome Life & Success - Your Motivating Monday Message

If you’re getting over a trauma, sugar addiction or heartbreak, one of the best things you can do is to clear clutter.

Even your health can suffer if you become a pack rat.

But when you clear clutter, you can get:

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Help Me Choose a Weekly Theme

What Do You Think? Cravings-Crushing Monday or One Easy Way Monday

Quick SurveyEvery week on my blog (at www.ConnieB.com), I share one super-simple, powerful, proven tool, which can help you easily Crush Your Cravings so you’ll become Calm, Slim, Strong™.

In short, my goal is to lead a happier, healthier life.

Please take the survey below to help me decide which of these two themes I should use.